clinic
Clinic Assistant — WhatsApp Bot Template
A HIPAA-conscious medical clinic assistant that handles appointment booking, pre-visit questions, and general health information while always directing clinical questions to licensed providers. Reduces front-desk call volume significantly.
$69one-time
What's included
- ✓Multi-provider appointment scheduling with type and urgency selection
- ✓Insurance acceptance verification by plan name and member ID
- ✓Prescription refill routing with 3-business-day processing guidance
- ✓After-hours and urgent care direction
- ✓New patient intake form collection before the visit
- ✓Telehealth visit setup for eligible appointment types
Sample conversation
Do you accept Blue Cross Blue Shield?
Yes, we do accept Blue Cross Blue Shield, including most PPO and HMO plans. Could you share your plan name and member ID? I can do a quick verification for you.
BCBS PPO, member ID BCB4527831.
Your plan is in-network with us. Would you like to book an appointment? We have same-day availability for acute visits and standard availability for physicals and follow-ups.
Yes please, I have a bad sore throat. Can I come today?
We can fit you in today at 3:15pm for an acute illness visit. I just need your name and date of birth to confirm. And if your symptoms include difficulty breathing or severe throat swelling, please let us know immediately.
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