Real businesses. Real results.

Botline works for every industry

See how businesses like yours use AI on WhatsApp to convert more leads, book more appointments, and serve customers 24/7.

🛍️ Shopify Sellers📸 Instagram Sellers Legal🛡 Insurance🚗 Auto Dealers🛒 E-Commerce🏠 Real Estate🍰 Food & Beverage💈 Salons & Spas🏥 Clinics & Dentists⚖️ Lawyers & Consultants🎓 Tutors & Coaches
🛍️
Shopify Sellers on WhatsApp · NEW

Your Shopify catalog, answering and selling on WhatsApp

Pakistan, Malaysia, UAE — WhatsApp is where buyers actually are. Connect Shopify in two minutes and the AI knows every product, price and stock level live. Pakistan (COD-dominant): AI confirms stock, collects address, and books the order without ever sending the buyer to checkout. Malaysia: AI sends FPX / TNG / card checkout links in MYR right in the WhatsApp thread. UAE: full Arabic + English, AED pricing, card checkout links. When you ship the order in Shopify, the customer gets a WhatsApp with tracking automatically — and if they go quiet mid-order, AI sends one polite nudge two hours later.

< 10s
Stock sync latency
3
Markets supported
2 min
To go live
3:42
Jazz
KS
Karachi Stitches
Online
Assalam-o-Alaikum, do you have the black cotton kurta in medium?
3:42 PM ✓✓
Walaikum Assalam! 🛍️ Black Cotton Kurta (M) — in stock ✔ 💰 PKR 3,499 📦 14 available right now 🚚 Free delivery over PKR 3,000 (COD) Shall I hold one for you?
3:42 PM
Han ji, ek piece hold kar lein. Do you have small also?
3:43 PM ✓✓
Done — 1 × M reserved for you 📌 Small is a bit tight today: only 2 left. Share your name and delivery address and I’ll lock the order — COD available across Karachi & Lahore.
3:43 PM
Type a message
📸
Instagram Sellers · NEW

Every IG comment, DM, and story reply — answered in seconds

You drop a new product on the feed; the comments and DMs explode and you can’t keep up. Botline plugs into Instagram Business in two minutes and handles the full funnel: replies to every post comment publicly AND slides into the buyer’s DMs, answers product DMs with prices + stock pulled from your catalog, and replies to story DMs with full vision — it actually SEES the story screenshot the buyer is reacting to (Pro+). Mentions in another account’s post or story? Picked up automatically and turned into a conversation. The 24-hour DM window is tracked per chat so you never miss a reply.

< 2s
Comment-to-DM latency
4 surfaces
DM · stories · comments · mentions
Vision
AI sees story screenshots (Pro+)
7:18
Insta
NS
Noor Studio
Online
[Comment on Reel] How much? 😍
7:18 PM ✓✓
Hey! Just slid into your DMs with details 💕
7:18 PM
[DM] Hi! Saw your reel — the rose kaftan?
7:18 PM ✓✓
Yes — the Rose Kaftan you commented on 🌹 👗 Free-size, 2-way stretch 💰 PKR 5,499 / RM 119 / AED 109 📦 8 left in stock COD or card? I can lock one for you right here.
7:18 PM
[Story reply] love this!! does it come in black??
7:20 PM ✓✓
Talking about the Rose Kaftan story you just replied to — yes, it does come in black 🖤 Want me to send the black version + reserve it under your name?
7:20 PM
Type a message
🛡️
Insurance Agencies

Instant quotes. Zero hold time.

Insurance customers want quick answers about coverage and pricing. Botline provides instant quote estimates from your rate tables, compares plans, and routes serious buyers directly to your agents.

40%
Revenue increase
80%
Queries auto-handled
72→94%
CSAT improvement
“Our clients ask the same questions over and over. Botline never gets tired. Customer satisfaction jumped from 72% to 94%.”
— Ahmad Khalil, CEO, Gulf Shield Insurance
10:15
stc
GS
Gulf Shield
Online
How much for life cover RM500k? I'm 35 years old.
10:15 AM ✓✓
For a 35-year-old, RM500k life cover: 💰 Basic: RM89/month 💰 Plus (critical illness): RM145/month 💰 Premium (family): RM210/month All include accidental death benefit. Want a detailed comparison?
10:15 AM
Yes, the Plus plan looks good. Can I talk to an agent?
10:16 AM ✓✓
Great choice! 🔥 I'm connecting you with Sarah, our life insurance specialist. She'll call you within 10 minutes. 📞 Sarah Tan: +60 12-345-6789 She has your details ready!
10:16 AM
Type a message
🚗
Auto Dealers & Showrooms

Sell more cars while you sleep

Car buyers research at night and weekends. Botline answers specs, pricing, availability, and books test drives — so when your showroom opens, qualified buyers are already waiting.

5x
Test drive bookings
90%
Specs answered instantly
24/7
Showroom availability
“My sales team only handles serious buyers now. Botline answers 80% of questions instantly. Revenue up 40%.”
— Michael Roberts, Sales Director, Roberts Auto Gallery
11:30
AT&T
RA
Roberts Auto
Online
Do you have the 2026 Honda Civic in stock? What colors?
11:30 PM ✓✓
Yes! 2026 Honda Civic in stock ✔ 🎨 Colors: Platinum White, Crystal Black, Meteorite Gray, Rallye Red 💰 From RM 125,900 ⚡ 1.5L VTEC Turbo, 182hp Want to book a test drive?
11:30 PM
Yes! Saturday morning if possible
11:31 PM ✓✓
📅 Saturday slots: ⚫ 10:00 AM ⚫ 11:30 AM Which time? I'll reserve the Platinum White for you!
11:31 PM
Type a message
🛒
E-Commerce & Retail

Turn browsers into buyers

Customers want to ask about products before buying. Botline recommends products, checks stock, tracks orders, and handles returns — like a personal shopping assistant on WhatsApp.

35%
Conversion rate up
4.8s
Avg reply time
$0
Extra staff needed
“Setup took 10 minutes. I uploaded our catalog PDF and the AI started answering customer questions immediately. Best $99/month I’ve ever spent.”
— Sarah Al-Rashidi, Founder, Noor Beauty Co.
3:22
du
NB
Noor Beauty
Online
Hi! I'm looking for a moisturizer for oily skin. What do you recommend?
3:22 PM ✓✓
Great question! For oily skin, I recommend: 🌿 Noor Matte Glow — RM 79 Lightweight, oil-free, SPF 30 ⭐ 4.8/5 (230 reviews) 🌿 Noor Clear Skin — RM 59 Niacinamide + salicylic acid ⭐ 4.6/5 (180 reviews) Both are bestsellers! Want to order?
3:22 PM
The Matte Glow please! Ship to Dubai
3:23 PM ✓✓
📦 Noor Matte Glow — RM 79 🚚 Dubai shipping: RM 15 💰 Total: RM 94 Payment link sent! Tap to pay. Ships within 24 hours ✨
3:23 PM
Type a message
🏠
Real Estate

Every inquiry becomes a viewing

Property buyers ask about listings at all hours. Botline shares property details, pricing, floor plans, and schedules viewings automatically. Connects to your CRM so no lead falls through the cracks.

4x
Viewing bookings
0
Leads lost after hrs
CRM
Auto-synced
“We connected Botline to our CRM via n8n. Every WhatsApp lead auto-creates a contact in HubSpot. Zero manual data entry.”
— Omar bin Saeed, COO, Saeed Properties Dubai
8:45
Etisalat
SP
Saeed Props
Online
Hi, I'm interested in 2BR apartments in Dubai Marina. Budget around AED 2M.
8:45 PM ✓✓
Great taste! 🌎 Here are 3 matching listings in Dubai Marina: 🏢 Marina Heights — AED 1.85M 2BR, 1,200 sqft, sea view 🏢 Blue Waters — AED 1.95M 2BR, 1,350 sqft, pool view 🏢 Pearl Tower — AED 2.1M 2BR, 1,500 sqft, full marina Want to schedule a viewing?
8:45 PM
Marina Heights and Blue Waters. This weekend?
8:46 PM ✓✓
✔ Both viewings booked! 📅 Saturday 11 AM — Marina Heights 📅 Saturday 2 PM — Blue Waters Agent Omar will meet you. Sending location pins now 📍
8:46 PM
Type a message
🍰
Food & Beverage

Take orders while you’re baking

Small F&B businesses can’t afford a receptionist. Botline handles WhatsApp orders, answers menu questions, confirms delivery times, and sends payment links — while you focus on the food.

2x
Daily orders
$0
Extra staff cost
100%
Inquiries answered
“I run a small bakery. Never thought I’d use AI. But Botline handles all my order inquiries while I’m baking. Like having a free employee.”
— Rachel Martinez, Owner, Sweet Rachel's Bakery
2:10
T-Mobile
SR
Sweet Rachel's
Online
Hi! I need a birthday cake for Saturday. Chocolate, for 20 people. Can you do it?
2:10 PM ✓✓
Happy birthday! 🎂 Of course! 🍫 Chocolate Dream (20 pax): 12" triple layer, ganache frosting 💰 $85 Add-ons: + Custom name topper: $10 + Candles & sparklers: $5 Pickup or delivery?
2:10 PM
Delivery please! With name topper - "Happy Birthday Amir"
2:11 PM ✓✓
✔ Order confirmed! 🎂 Chocolate Dream 12" ✨ Topper: "Happy Birthday Amir" 🚚 Delivery Saturday 10 AM 💰 Total: $105 (cake + topper + delivery) Payment link sent! See you Saturday 😊
2:11 PM
Type a message
💈
Salons & Spas · NEW

Bookings off the phone, into WhatsApp

Receptionist ties up the line, customers no-show, Saturday rebookings get missed. With Botline, customers book over WhatsApp, get auto-reminders, and can reschedule themselves. Stylists’ Google Calendars stay in sync — no double-booking, no front-desk back-and-forth.

60%
Fewer no-shows
24/7
Self-serve booking
0
Calendar conflicts
4:18
Maxis
GS
Glow Studio
Online
Hi! Can I book a balayage with Aisha for Saturday?
4:18 PM ✓✓
Of course! 💇‍♀️ Aisha — Saturday slots: 📅 11:00 AM (3h) 📅 2:30 PM (3h) Balayage is RM 380. RM 50 deposit holds the slot.
4:18 PM
11 AM please
4:19 PM ✓✓
✔ Reserved. Stripe link to lock it in: 🔗 pay.stripe.com/... Reminder will go out 24h before. Want a heads-up 2h before too?
4:19 PM
Type a message
🏥
Clinics & Dentists · NEW

Stop the phone-tag. Patients book themselves.

Front-desk staff spend 30% of their day on phone tag for routine bookings. With Botline, patients book, reschedule, and cancel via WhatsApp. Deposit holds reduce no-shows. HIPAA-style data minimization is built in — the AI only collects what the booking actually needs.

30%
Less front-desk load
↓ 40%
No-show rate
Mins
To rebook
9:02
PTCL
CD
CityDental
Online
Need to reschedule my cleaning from Wed to Friday
9:02 AM ✓✓
No problem. Your existing booking: 🦷 Cleaning — Wed 3:00 PM, Dr. Khan Friday options with Dr. Khan: 📅 10:00 AM 📅 4:30 PM
9:02 AM
10 AM works
9:03 AM ✓✓
✔ Moved to Fri 10:00 AM. Calendar updated, reminder reset for Thu evening.
9:03 AM
Type a message
⚖️
Lawyers & Consultants · NEW

Consultations booked from a WhatsApp message

New leads bounce when they hit a "Schedule a 30-minute call" form. With Botline, prospects book consultations directly from a WhatsApp message — no signup, no portal. Already on Calendly? Run it in parallel: your existing flow stays, customers just get a faster on-ramp.

3x
Booked consults
0
Lost leads at form
Calendly parallel
6:45
du
KC
Khan Consulting
Online
Hi, I need 30 minutes on a vendor agreement review. ASAP
6:45 PM ✓✓
Happy to help. Initial 30-min consult is AED 0 (we waive it for first-time enquiries). Next available with a partner: 📅 Tue 11:00 AM (Karim) 📅 Tue 4:00 PM (Sara)
6:45 PM
Tue 4 with Sara
6:46 PM ✓✓
✔ Booked. Calendar invite sent. Sara will join via Zoom — link in the invite.
6:46 PM
Type a message
🎓
Tutors & Coaches · NEW

Sessions confirm in chat. Parents and students stay in the loop.

Students cancel last-minute, parents lose track of session times. With Botline, sessions confirm in WhatsApp, reminders go out to both parent and student, and a deposit keeps the schedule predictable. RESCHEDULE is one message away, not a phone call at 9pm.

↓ 50%
Last-minute cancels
2x
Reminders sent
Auto
Parent + student
7:30
Jazz
BT
Bright Tutors
Online
Book Ali’s next math session, Thursday after school
7:30 PM ✓✓
Got it. Ali — Maths with Ms. Nida. Thursday after-school: 📅 4:30 PM 📅 5:30 PM PKR 1,500/session. PKR 500 deposit holds the slot.
7:30 PM
4:30
7:31 PM ✓✓
✔ Booked Thu 4:30 PM with Ms. Nida. Reminders go to: 📱 Ali (this number) 📱 You (parent) 24h before + 2h before. RESCHEDULE anytime.
7:31 PM
Type a message

And many more industries...

Botline works for any business that talks to customers on WhatsApp. If you can train an employee to answer questions, you can train Botline.

🏥 Healthcare🎓 Education✈️ Travel & Tourism💪 Fitness & Wellness💈 Salons & Spas🔧 Home Services🎫 Events & Entertainment💼 Consulting💻 IT Services🚲 Logistics

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