Everything you need to sell on WhatsApp
Features built for real businesses
Not another chatbot builder. Botline is a complete AI sales platform — from knowledge base to lead scoring to appointment booking.
📚
Knowledge Base
Upload once. AI answers forever.
Drop your PDFs, paste your website URL, or type out FAQs. Botline chunks everything into searchable knowledge and your AI uses it to answer every question accurately.
- ✓PDF, Word, text files — any format
- ✓Website crawler — paste URL, we read every page
- ✓FAQ builder — type Q&A pairs directly
- ✓Auto-chunking with vector embeddings (RAG)
- ✓94%+ accuracy on domain-specific questions
📤
Drop files here or click to upload
PDF, DOCX, TXT, CSV — max 50MB
📄✓ Ready
Product-Catalog-2026.pdf
2.4 MB • 245 chunks indexed
🌐✓ Ready
www.yourbusiness.com
12 pages crawled • 128 chunks
📝✓ Ready
FAQ — 42 Q&A pairs
86 chunks • Custom answers
🤖
AI Models
Pick your brain. Any AI model.
Not locked into one provider. Choose Claude for quality, GPT for speed, DeepSeek for budget, or bring your own API key. Switch models anytime \u2014 your knowledge base works with all of them.
- ✓Claude Sonnet & Opus (Anthropic)
- ✓GPT-4o & 4o-mini (OpenAI)
- ✓DeepSeek, Gemini, Ollama (self-hosted)
- ✓AWS Bedrock (enterprise BYOK)
- ✓Switch models without re-training
Claude Sonnet
Best quality
GPT-4o
Fastest
DeepSeek
Budget-friendly
AWS Bedrock
Enterprise
Google Gemini
Multi-modal
Ollama
Self-hosted
🔒Enterprise
BYOK Mode
Use your own API key — zero AI cost from Botline
🎯
Lead Scoring
Know who's ready to buy. Instantly.
AI analyzes every conversation in real-time. Detects buying intent, scores leads from 0-100, and flags hot prospects. Your sales team only talks to people who are ready to close.
- ✓Automatic intent detection (pricing, booking, urgency)
- ✓0-100 lead score with color badges
- ✓Hot lead notifications (email + WhatsApp)
- ✓Custom scoring rules per business
- ✓Export leads to CRM via n8n
AH
Aisha Hassan
"How much for the full package?"
92
JC
James Chen
"Can I book a test drive?"
78
NR
Nadia Rahman
"What services do you offer?"
35
DM
David Miller
"Just browsing, thanks"
12
📊
Analytics Dashboard
See everything. Miss nothing.
Real-time dashboard showing messages, conversations, leads, response times, popular questions, and AI performance. Know exactly what your customers ask and how well your AI handles it.
- ✓Messages, conversations, leads — all real-time
- ✓Response time tracking (avg 2.3 seconds)
- ✓Most asked questions & topics
- ✓AI confidence scores & accuracy
- ✓Export reports (CSV, PDF)
1,247
Messages today
84
Active convos
2.3s
Avg response
Messages this week
MonTueWedThuFriSatSun
94%
AI accuracy
18
Hot leads today
🔗
Integrations
Connect to 400+ apps. Automate everything.
Botline connects to n8n for workflow automation, OpenClaw for autonomous tasks, and custom webhooks for anything else. When a lead comes in, auto-create a CRM contact, send a Slack notification, add to a spreadsheet \u2014 all automatically.
- ✓n8n — visual workflow builder, 400+ apps
- ✓OpenClaw — autonomous AI agent tasks
- ✓Custom webhooks for any system
- ✓Intent-based triggers ("booking" → n8n)
- ✓CRM sync (HubSpot, Salesforce, Zoho)
💬
→B
→⚙
→✓
WhatsApp → Botline AI → n8n Workflow → Action
💼n8n
"I want to book" detected
Auto-create lead in HubSpot + send Slack alert
📄OpenClaw
"Send me a quote" detected
OpenClaw generates PDF from template + sends via WhatsApp
📅n8n
"Thursday 2:30 PM" confirmed
Create Google Calendar event + send reminder at 9AM
📱
Multi-Channel
WhatsApp first. Every channel next.
Start with WhatsApp \u2014 expand to Telegram, Facebook, Instagram, and webchat when you're ready. One AI brain, one knowledge base, every channel. Customers can start on WhatsApp and continue on your website.
- ✓WhatsApp (Baileys free + Meta Cloud API official)
- ✓Unified conversation across channels
- ✓Same AI, same knowledge, every platform
- ✓Channel-specific customization
💬WhatsApp● Live
💬WhatsApp Cloud API● Live
✈️TelegramComing v2
📶Facebook MessengerComing v2
📷Instagram DMComing v2
💻Webchat WidgetPlanned v3
🔒
WhatsApp Compliant
Built for Meta's 2026 rules. By design.
WhatsApp banned generic AI chatbots in January 2026. Botline is different \u2014 every agent is purpose-built for a real business with scoped knowledge. We enforce compliance at the platform level so you can't accidentally violate the rules.
- ✓Task-specific agents (support, sales, booking)
- ✓Knowledge-scoped responses only
- ✓Platform-enforced guardrails
- ✓Meta Cloud API support (verified badge)
🛡
Platform-Level Enforcement
Mandatory system prompt wrapper prevents agents from acting as general-purpose AI. Tenants can’t override compliance rules.
🎯
Task-Specific Only
Every agent must have a defined type (support, sales, booking). "Ask me anything" is not an option.
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Knowledge-Scoped
AI only answers from your uploaded documents. Out-of-scope questions get redirected to your business services.
✓ WhatsApp Policy Compliant — Meta 2026 Rules