Pro includes 3 numbers · Enterprise unlimited

Many WhatsApp numbers, one inbox

Put Sales, Support and VIP on separate WhatsApp numbers — or separate teams — and route them all into a single colour-coded inbox. Every line keeps its own AI settings, team assignment and isolation. No juggling phones, no switching apps.

One place to read, reply and route, no matter how many numbers you run.

Get started free →See pricing
The pitch

Stop juggling phones to keep teams apart.

As you grow, one WhatsApp number stops being enough. Sales wants a line that isn't buried under support tickets. Support wants its own queue. VIP and wholesale customers deserve a number that doesn't make them wait behind everyone else. The usual answer is a drawer full of handsets and a different app open for each — and chats slip through the cracks.

Botline lets you give each team or brand its own WhatsApp number, then routes every line into one unified, colour-coded inbox. Your team reads and replies in a single place, while each line stays isolated with its own AI settings and its own team. More numbers, less chaos.

What you get

Separate lines. One place to work.

Each WhatsApp number runs on its own terms, but your team never has to leave a single inbox to handle it.

A number per team or brand
Put Sales, Support and VIP on separate WhatsApp numbers — or split numbers across separate teams. Each line is its own front door, so customers reach the right place and your queues stay clean.
One unified, colour-coded inbox
Every line flows into a single inbox, colour-coded by number. Your team sees at a glance which chat came in on which line, and reads and replies to all of them without switching apps.
Per-line AI configuration
Each number has its own AI settings, so a Support line can answer differently from a Sales line. Tune the behaviour per line — the right tone and the right answers for the customers on that number.
Team routing per number
Assign each line to the team that owns it. Conversations land with the right people automatically, so the VIP line reaches your VIP team and support never sees what it shouldn't.
Lines stay isolated
Every number is isolated from the others. Settings, AI behaviour and team assignment for one line don't bleed into the next, so each line behaves exactly as you set it.
No juggling phones
No drawer of handsets, no separate app open for each number. Run every WhatsApp line you have from one screen — read, reply and route from a single inbox.
How it works

Add a line. Configure it. Work from one inbox.

Bring each number on board, give it its own settings and team, then let every line meet in one colour-coded inbox.

1. Connect each number
Add a WhatsApp number for each team or brand — Sales, Support, VIP, or however you split your customers.
2. Set AI and team per line
Give each line its own AI settings and assign it to the right team. Lines stay isolated, so each one behaves exactly as you configure it.
3. Work from one inbox
Every line routes into a single colour-coded inbox. Your team reads, replies and routes from one place — no phone juggling.

Three numbers on Pro. Unlimited on Enterprise.

Multi-number is included on Pro and Enterprise. Pro covers up to 3 WhatsApp numbers; Enterprise is unlimited. Check the current plan details for what fits your team.

See pricing

Questions, answered

Can I run more than one WhatsApp number in Botline?

Yes. You can connect multiple WhatsApp numbers and run them all from a single inbox. A common setup is one number for Sales, one for Support, and one for VIP or wholesale customers — each on its own line, all flowing into the same place so nobody has to switch apps or phones.

How do I tell the different numbers apart in one inbox?

Every line gets its own colour in the unified inbox. Conversations stay colour-coded by the number they arrived on, so your team can see at a glance whether a chat came in on Sales, Support or VIP — without opening each conversation to check.

Can each number have its own AI settings and team?

Yes. Every line is configured independently. You set the AI behaviour per line and assign each line to the right team, so a Support number can answer differently from a Sales number and route to the people who handle it. Lines stay isolated from one another.

How many numbers can I connect?

Pro includes 3 numbers and Enterprise is unlimited. See the pricing page for the current plan details.

Run every WhatsApp number from one inbox.

Give each team its own line, keep them all in one colour-coded inbox, and stop juggling phones.

Get started free →See pricing