AI receptionist · Books on WhatsApp

Appointments booked inside WhatsApp

An AI receptionist that books for you. Customers pick a slot right in the chat, it syncs to your Google Calendar, and confirmations and reminders go out automatically — no phone tag, no missed messages, no back-and-forth.

Add a Google Meet link for virtual consultations, share a public booking page on your own subdomain, and choose exactly how requests get confirmed.

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The pitch

Your customers already message you. Let them book there too.

Most appointments start as a chat — “are you open Saturday?”, “can I come in at 3?” — and then stall while someone checks the calendar and writes back. Botline turns that conversation into a confirmed booking. The AI receptionist offers real open slots from your Google Calendar, the customer taps one, and it's on the books.

Confirmations and reminders go out on their own, virtual visits get a Google Meet link, and you decide how tightly each request is reviewed before it's locked in. To turn on syncing, you connect your Google Calendar once.

Everything a front desk does, in the chat.

Booking, calendar, reminders, and video links — handled by your AI receptionist.

Book by chat
The AI receptionist offers open slots right in WhatsApp. The customer picks a time and the appointment is created — no external link, no app, no leaving the conversation.
Two-way Google Calendar sync
Slots offered in chat reflect your real availability, confirmed bookings land on your calendar, and changes you make in Google Calendar flow back. Connect Google Calendar once to turn on syncing.
Auto confirmations and reminders
Every booking gets a confirmation, and reminders go out automatically as the appointment approaches — so fewer no-shows and no manual follow-ups.
Virtual Google Meet links
For online appointments, the booking can attach a Google Meet link automatically. The customer gets a ready-to-join video link in their confirmation for remote consultations.
Public booking page
Share a public booking page hosted on your own subdomain. Customers who land there can pick a slot the same way, without needing to start a chat first.
Confirmation modes
Choose how a requested slot becomes confirmed: auto, soft, strict, or manual. Keep it instant, or hold every request for your approval — whatever fits how you run your calendar.
From message to booked in three steps

How a booking happens

1. Customer asks in chat
Someone messages you on WhatsApp to book. The AI receptionist reads the intent and offers open slots pulled from your Google Calendar availability.
2. They pick a slot
The customer taps a time. Based on your confirmation mode, it's booked instantly or held for review — and for virtual visits a Google Meet link is attached.
3. Calendar and reminders handle the rest
The appointment syncs to your Google Calendar, a confirmation goes out, and reminders follow automatically as the date approaches.

Four confirmation modes

Pick how much control you want over what lands on your calendar.

Auto
The slot is confirmed instantly when the customer picks it.
Soft
A lightweight review step before the booking is finalised.
Strict
Tighter checks on a request before it becomes a confirmed appointment.
Manual
Every request waits for you to approve it before it's booked.

Connect Google Calendar to switch syncing on.

Appointment booking runs on your Google Calendar. Connect it once and slots, confirmed bookings, and changes stay in sync both ways. Virtual appointments can attach a Google Meet link, and your public booking page lives on your own subdomain.

Included on Pro and Enterprise — see pricing.

Frequently asked

How does booking on WhatsApp work?
Your AI receptionist offers open slots directly in the WhatsApp chat. The customer picks a time, and the booking is created without leaving the conversation — no external link to open and no app to install.
Do I need to connect Google Calendar?
Yes. To sync bookings you connect your Google Calendar once. After that, slots offered in chat reflect your real availability, confirmed appointments appear on your calendar, and the sync is two-way.
Can I run virtual consultations?
Yes. For online appointments the booking can attach a Google Meet link automatically, so the customer gets a ready-to-join video link in their confirmation.
What are confirmation modes?
Confirmation modes control how a requested slot becomes a confirmed appointment. Auto confirms instantly, soft and strict add review steps, and manual holds every request for you to approve before it's booked.

Let your chat book the appointment.

Turn WhatsApp into a front desk that runs itself — booking, calendar sync, confirmations, and reminders included.

Get started freeSee pricing