ecommerce
E-Commerce AI Support Agent — WhatsApp Bot Template
A complete AI support agent for online stores. Handles order tracking, returns and exchanges, product recommendations, and customer complaints with full CRM integration hooks.
$49one-time
What's included
- ✓Real-time order status and shipment tracking
- ✓Return and exchange initiation with prepaid label generation
- ✓Damaged or missing item resolution with reship or refund
- ✓Discount code validation and application
- ✓Product search and recommendation by category or budget
- ✓Courtesy credit and discount issuance for service recovery
Sample conversation
Hi, where's my order? I placed it 5 days ago.
Hi! I can look that up right now. Could you share your order number or the email address used at checkout?
Order #38291, email is jsmith@email.com
Found it! Order #38291 shipped on Monday via UPS. It's currently in transit and estimated to arrive tomorrow by end of day. Your tracking number is 1Z999AA10123456784. Would you like me to send you the tracking link?
Yes please, and actually I might want to return one item.
No problem — returns are easy within 30 days. Which item are you thinking of returning, and would you prefer a refund or an exchange? I'll email you a prepaid label once we confirm.
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